During normal working hours (7:00 AM – 5:00 PM) LFPD will handle all work requests. After hours, work requests should be called into the UF Facilities Services Work Management Center (392-1121). The call will automatically be forwarded to the on-call mechanic. (NOTE: Please do not call in automatic faucets to UF Facilities Services).
The LFPD maintains a current database of work requests that is reviewed daily. We track each work request until it is completed or closed out. If we do not respond to your work request within a reasonable amount of time, you can email us regarding the status of your request.
Emergency
Situations that pose an immediate threat to personal health, safety and/or major damage to buildings, equipment or other property are deemed emergencies. If emergent situations arise in your area during normal working hours (7:00 AM – 6:00 PM), contact the LFPD immediately at 273-2575. Please let the Facilities operator know that the situation is emergent to prevent any misunderstandings.
If someone has been injured and needs immediate medical attention, please report to UFPD at 2-1111 and then notify LFPD.
After hours and on holidays, call the University Work Management Center at 392-1121. Your call will be automatically routed to the on-call mechanic.
Routine
Most work requests are to repair and maintain equipment/facilities, or move equipment. These work requests are considered routine and are submitted via Grover. Your work request will automatically be added to the LFPD workload for review.
Special
Work requests that require outside contractors, are beyond normal maintenance, or will require funding, are considered “Special”. These requests must be approved by your department chair person and the appropriate director before submitting to the LFPD. These requests are also submitted via Grover.
If you need help with your “special” request, please contact a LFPD representative at 273-2575.
Please use the number corresponding to the type of work request when contacting the LFPD:
Work Request Categories
| Type | Category # |
|---|---|
| Telecommunications | 0 |
| Electrical/Lighting | 20 |
| Elevator | 30 |
| HVAC | 40 |
| Plumbing | 50 |
| Signage | 60 |
| Security/Keys/Cards | 70 |
| Pest Control | 80 |
| Painting | 90 |
| Furniture | 100 |
| Housekeeping | 110 |
| Carpentry | 120 |
| Fire/Safety | 130 |
| General Maintenance | 140 |
| Ergonomic Modifications | 150 |
| Construction Planning | 160 |
| Roofing | 170 |
UF Smathers Libraries Facilities Planning Department
PO Box 117001
Room 134A Library West
Gainesville, FL 32611-7001
(352) 273-2575